![]() ![]() iCloud, Google Photos, Google Drive, Dropbox, and your email account are all ways to get photos, documents, and contacts back. You can try checking with cloud services you may have had on the phone for saved info. Once your phone is factory reset, the information is completely gone. ![]() ![]() Here are the answers to some more of your questions about resetting an iPhone or iPad Can I recover the information that I’ve lost after a reset? Be sure to plug the phone in and perform the soft reset using an iPad charging block works best. This also works if your phone randomly shuts off and won’t turn back on. This will force the restart of your phone, closing out any unnecessary processes and fixing a lot of your issues. Press and release the Volume Down button.Press and release the Volume Up button.If your iOS device has crashed or stalled, and you only wish to reset (reboot) it, then you can do so easily without deleting any of your data by pressing and holding the Home and Power buttons simultaneously for 5-10 seconds.įor newer model iPhones, you won’t have a home button, so try this instead: How to Reboot (Soft Reset) Your iPhone or iPad If you run into errors or your device won’t power on, Apple Support has an excellent article here to help you troubleshoot and correct the problem. If you’re using a PC with iTunes to perform these steps, you’ll need to click on the Summary tab to access the Restore iPhone option. Once done, select Restore iPhone and confirm that you want to proceed when the pop-up window appears. iTunes should open automatically, giving you the option to select your device on the left-hand side.Your device will ask for your screen unlock code. Connect your device to your computer using the charging cord.To begin, make sure that everything is updated and running the latest Apple Software.An iPhone or iPad running the latest version of iOS.A computer running the latest version of iTunes.While this method isn’t as simple as performing the reset from the iPhone or iPad itself, it is an effective way to reset your device. You can use iTunes on a PC or Mac to reset your iPhone or iPad. Factory Reset Your iPhone/iPad using iTunes Note that if you’ve lost your device, you can remotely play a sound on your iPhone/iPad to help you locate it. If you have neither of these, contact Apple. You will need to have a verification code sent to the phone number on file or another Apple device that has the same iCloud account. Now, select the device from the drop-down menu.If you’ve lost your iPhone or iPad and want peace of mind knowing any stored data will not be accessed, you can also remotely wipe your device. Then, choose either Backup Then Erase or Erase Now. ![]() Now, tap on Erase All Content and Settings.From here, tap on Reset at the bottom of the screen.Open up Settings on your device and tap General.If you have your device handy, it is simple to erase it using the phone or tablet settings. How to Factory Reset Your iPhone/iPad – The Settings If your device is missing and you’d like to track it, do not perform these steps. Tap on the Find my iPhone login and select Remove from Account after selecting the device.ĭoing this before selling an Apple device is vital because if it isn’t done first, the new user won’t be able to log into their own iCloud account. You can also do this by signing into and removing the device from the list.Go to Settings, tap on your name and then tap Sign Out.As long as you know your Apple ID and password, you can recover your data after the factory reset. Note: You don’t have to do this if you’re trying to fix an issue with your device or you just want to start over. Once the recipient receives the iPhone or iPad, they can sign in to their own iCloud account. This will remove your iCloud account and disable Apple’s activation lock. One of the first steps to wiping your phone is to sign out of iCloud. The easiest way to back up your media is by connecting your iPhone or iPad to a laptop. Choose your iPhone, iPad, or iPod when the device list appears and click Backup Now. Now you’re free to factory reset your iPhone or iPad.Īlternatively, open iTunes, connect your device to your computer (enter your passcode or tell it you Trust This Computer) and follow the on-screen steps. This will reveal the time and size of your last backup. You can check to see if the backup has been successful by going to Settings > iCloud > iCloud Storage > Manage Storage.After you’ve hit Back Up Now, your files will be stored on your iCloud account and linked to your Apple ID. To back up on iCloud, connect to your Wi-Fi network and go to Settings > iCloud > iCloud Backup.Apple has support pages explaining the methods you can use to back up your iOS device, and these include iCloud or iTunes. ![]()
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